Un éclairage original de l'appropriation des outils de gestion : la vision improvisationnelle de Claudio Ciborra

Claudio Ciborra est un auteur majeur de la théorie des organisations et des systèmes d'information anglo-saxons. Ses travaux sont cependant relativement méconnus dans le champ francophone des sciences de gestion. Nous proposons ici de résumer l'essentiel de ses recherches et de montrer en quoi sa vision des organisations comme un lieu de bricolage et d'improvisation permet d'appréhender l'appropriation des outils de gestion sous un angle différent. Le cadre théorique est illustré par le cas de l'intranet de France Télécom sur la période 1996-2005.Ciborra ; improvisation ; bricolage ; hospitalité ; outils de gestion ; système d'information ; France Télécom.

Community on the watch: making sense of is research through the lens of espoused theories of is

Community on the Watch: Making Sense of IS Research through the Lens of Espoused Theories of IS In the IS field there has been an ongoing tradition to study the publication output of the community in order to evaluate the current and potential situation of IS research. In this work, we follow a different strategy and study what IS research claims to be. We look at those so-called 'espoused theories of IS' as found in the General Editorials Statements (GES) of IS journals. Based on the AISWorld journal ranking, we collected GES for 30 leading IS journals for the years 1997 and 2007. We applied thematic, lexicometric, and factor analyses to the datasets of the 1997 and the 2007 GES. Our results show that the representation of IS research in the GES has changed little over the last decade.: Espoused Theory, Information Systems (IS), Research, Expectations, General Editorial Statement (GES), IS Journals, Thematic Analysis, Lexicometric Analysis.

Towards a Political Philosophy of Management: Performativity & Visibility in Management Practices

Phenomenological, process-based and post-Marxist approaches have stressed the immanent nature of the ontogenesis of our world. The concept of performativity epitomizes these temporal, spatial and material views. Reality is always in movement itself: it is constantly materially and socially ‘performed’. Other views lead to a pre-defined world that would be mostly revealed through sensations (i.e. ‘representational perspectives’). These transcendental stances assume that a subject, although pre-existing experience, is the absolute condition of possibility of it. In this paper, we develop another view of performativity (either complementary or interrelated to an immanent stance), one that re-introduces transcendence in the analysis but sees in it something dialogical to the process itself. We draw from the notions of visibility-invisibility and continuity-discontinuity (Merleau-Ponty 1945/2013, 1964) in order to show how everyday activity both performs and makes visible the world. From that perspective, modes of visibility appear as conditions of possibility of performativity itself. We draw some implications for the conceptualization of management practices

ASTERIX and 2.0 Knowledge Management : exploring the appropriation of 2.0 KMS via the Myth of the Gaulish village

International audienceKnowledge Management Systems (KMS) in companies have profoundly changed in recent years. They have become KMS 2.0 that aim to transform the firm and are driven by a new relationship to knowledge in line with 2.0 organisations. These 2.0 KMS have implemented modes of organisation that disrupt those that previously guided firms’ performance. This can sometimes lead to paradoxical organizational dysfunctions as witnessed by the difficulties faced by some traditionally hierarchical French companies. Through a case study of Constructor and a theoretical background on IS appropriation in organizations and myths in management, we show how the Asterix myth contributes to understanding how 2.0. KMS are appropriated in such companies. We find evidence of similarities regarding knowledge and Knowledge Management between the Asterix’ myth and the behaviours and practices concerning knowledge management within Constructor. As a result, the Asterix’ myth may be a relevant perspective for understanding the obstacles, advantages and appropriations of 2.0. KMS within French organizations

Activités marchandes, activités administratives, marché et organisation: une approche sur la longue durée via l'Eglise

International audienc

Evaluer la « valeur à l'usage » de l'informatique. Une architecture de tableau de bord

Various evaluation methods are offered by IS researchers, adopting either a causalist or a processual perspective. Some are focused on strategic addedvalues, whereas others suggest a more operational stance. From a strategic point of view, it seems that there are no systematic techniques to appraise technology “value in use”. This article proposes several indicators to evaluate this intangible valueDe multiples méthodes d'évaluation cohabitent aujourd'hui dans le champ du système d'information, qu'elles soient causalistes ou plus rarement, processuelles. Certaines sont tournées vers des valeurs ajoutées stratégiques, d'autres vers des valeurs plus opérationnelles. D'un point de vue stratégique, il semble cependant que les « valeurs à l'usage » de la technologie ne fassent pas vraiment l'objet de techniques de suivi systématiques. Cet article suggère de s'intéresser davantage à ces aspects